Service status
This page shows the current status of the parts of Data Shepherd that we operate. Because monitoring runs inside your own Snowflake account, your checks execute on your own Snowflake compute - so much of what keeps your data watched does not depend on us being up.
Where things stand right now.
We do not publish an uptime percentage we cannot stand behind. What we can tell you is the current state of each part of the service, and how to reach us if something looks wrong.
Monitoring engine
The Native App that runs your checks inside your own Snowflake account.
Operational
Alert delivery
Email and webhook notifications, sent from your own account through Snowflake's notification service.
Operational
Marketplace distribution
Installing and updating Data Shepherd from the Snowflake Marketplace.
Listing in preparation
Website and documentation
This site and the product documentation.
Operational
Telling you when something is wrong.
A dedicated incident-history feed is on the way. Until it is published here, this is how to find out what is happening and how to reach us.
Reporting or checking on a problem
If Data Shepherd is not behaving as you expect, or you want the current status of the service, get in touch and we will tell you what we know. Alerting runs inside your account, so a check that has stopped firing is worth raising with us straight away.
Use our contact page to reach the team.